My RightTool Journey: Part One
I still need to do a RightTool deep dive, but I already love the few features I use.
And I want to share with all of you, in two parts, my RightTool journey.
RightTool Part One- implementing the bare bones…and loving it!
I have barely scratched what this magical Chrome browser extension can do.
I have not taken the time to do a deep dive on RightTool yet, as I’ve had a lot going on since it came out. I had to move playing with it far down on my to-do list.
My accounting friends and colleagues were raving about it, though, and I heard it solved a few QBO issues. I decided I could install the RightTool extension and implement only the issue solvers from which I knew I could benefit. I could put off the heavy lift to explore all the features.
This is a process I use with apps only occasionally. Mostly, I try not to implement apps just because my friends love them or because they are shiny and bright stars in the app world. I am an app-minimalist (ish) - they need to truly solve a problem or create efficiency and effectiveness in the processes I have in place. And generally, I need time to implement them properly, so they work for me rather than create distractions!
As I mentioned, though, RightTool was going to be of benefit to me without a deep dive!
What is RightTool, you ask?
Here’s my RT elevator pitch.
“RightTool creates the QuickBooks Desktop efficiency we crave in the QuickBooks Online we love.”
It is a Chrome extension tool that works inside your QBO files that:
Creates efficiency in navigation
- In QBO, if you open a transaction, you lose the ability to navigate to other QBO actions - RightTool has always-available navigation from its right-side toolbar and/or via a keyboard shortcut 
 
I have honed my Chrome folders and bookmarks to manage any QBO navigation quirks, so I don’t need those features from RightTool. I still use my bookmarks and doubt I will move on from them soon.
Creates a myriad of shortcuts
- Navigating online programs using your mouse can be time-consuming and cause hand fatigue - RightTool has a large library of baked-in keyboard shortcuts you can deploy 
 
Customizes display options
- As with many apps, how we can view QBO is largely dictated by Intuit - RightTool allows us to open and hide views in QBO 
 
Streamlines reporting across client files
- Natively in QBO, we can create and save custom reports, but not across all our client files - it’s a client-by-client process - RightTool allows us to customize reports and then open them, from the right-side toolbar, in any client file 
- There is also a “Preset” button that RightTool has embedded in QBO that lets you create report settings (such as date range) - A single click of the preset button resets open reports to your preferred settings 
 
 
Except for the Preset button, I don’t need the report capabilities of RightTool. I have a Chrome setup for client report groups - I hacked out the reports I need by customizing the URLs and creating a bookmark folder system. I can open a series of them up at once in specific groups I have created (AR, AP, P&L and BS, for example) by right-clicking a folder, “open in new window”. It’s super slick if I do say so myself.
Reduces time-sucking clicks
- I have coined RightTool the “QBO un-ugh-er”. 
- No amount of bookmarks would fix some irritations; the QBO ughs. 
- So many things in QBO that make me sigh “ugh” have been fixed using RightTool! 
The founders of RightTool are interesting people
It comes from the fabulous-mind collaboration of Hector Garcia, Mark Corum and Patrick Cummings.
- You would have needed to live under an Intuit rock not to have heard of Hector - he’s the master of all things QuickBooks! 
- Mark, however, may not be known to many of you. He is a coder and developed a QBO invoicing Chrome extension called MonkBe. It was cool but had a minimal use-case scenario - I met Mark last year through a go-to-market meeting he and I had about MonkBe, and I thought he was a super bright developer 
 
Mark and MonkBe's extension came into the view of Hector. I didn’t know the story of their partnership until recently; Here’s an interview I did with Hector on it.
Top six features I can’t live without now.
One - The Hotel California of a transaction audit trail and the underlying journal has been busted.
For me, this is one of the most frustrating bits of QBO. You open a transaction and need to see the audit trail or underlying journal entry. But when you click on either in the transaction - you can never leave. You can click back to the transaction and then back to the AT/JE, but you can’t close out of either and move on!
I had a best practice around this - duplicate the transaction before digging into the AT or JE.
- Except I had to remember to duplicate the transaction tab - which I rarely did 
RightTool does this for me automatically
- It opens the audit trail or journal entry in a fresh tab - No more getting stuck in the desert of transaction AT/JEs 
 
- They also gave it an appropriate name, “Audit Loop Escape” 
This is available in the FREE edition.
Two - You can create transactions right from the reconciliation and banking screens.
We have all worked in a file, clearing bank feeds and reconciling when we would love to create a missing transaction on the fly.
- RightTool adds these little magic buttons in screens where transactions need to be actioned - One of these buttons, with a drop-down, is in our reconciliation screen 
- And there is one in the bank feed screen 
 
So now we can create a missing expense/sale/transfer/journal entry without opening new tabs and navigating to QBO transaction buttons.
Boom, super efficient! 
This is available in the PRO edition.
Three - Navigation is no longer lost when you are in a QBO transaction.
When you go to create a QBO transaction (expense, invoice, transfer…), you lose access to the QBO native navigation bar.
I solved this with my bookmarks - new tab > create a transaction from a bookmark > use bookmarks in other tabs to open other actions.
It’s not as complicated as I just made it sound, but all the same, there are a little tab-gymnastics.
- RightTool takes this to next-level efficiency by opening a new tab when you go to create a transaction. 
This is available in the FREE edition.
Four - No more searching for the last 4 digits of bank and credit card accounts.
This may not push a button for many folks, but I deal in multi-entity corporations, so inter-account/inter-company transactions* are a thing for me to wrestle with.
- And ultimately, “it’s all about Kellie”… - Actually, apps should be all about [insert your name here]! 
 
I have a listing of the last 4 digits of all bank and credit card accounts in my client notes section of Financial Cents (my practice management app), so I have them “wiki’d” for reference.
I also have the same naming convention in the QBO COA for every client - [Institution Currency Type (digits)]. It looks like this in the bank feed - “CIBC USD Chequing (5432)”.
But it’s much more visible to see the digits under the account card. The numbers get a little lost in the string of the name, so to my very-visual self, I view them better when they are under the card.
You must have the numbers listed in the COA for them to be visible under the card.
- With numbering, you can line up inter-account/inter-company transactions within a file at a glance - They create an instant view so you can see if there is a match to the bank-generated transfer detail 
- More importantly, you can line them up in another client file simply by having other entities open in Incognito (btw, opening QBO in an Incognito window with a single click is an RT thing, too!) 
 
The 4-digit feature is available in the Pro edition.
Five - Deleting your way out of madness.
With RightTool PRO, you have a few ways to delete transactions.
- From the check register 
- From any balance sheet account register 
- From the reconciliation window 
I no longer dread company files with duplicates and rogue transactions. No more time-sucking “open each transaction” to delete them.
This is available in the PRO edition.
Six - Reconciled on the face of transactions!
How about this little bit of joy? RightTool Pro gives you a “reconciled” indicator when viewing a transaction.
- This will help you make better deleting decisions, for sure, but it’s also a quick visual on the life stage of a transaction 
“Reconciled” on the face of transactions - not buried in the Audit Trail - is something I have been jonesing on (aka: harping at Intuit about) since the day I started working in QBO!
This is available in the FREE edition.
Some of the RightTool bits of magic are obvious once you know about them.
In-app RT features start out red.
I talked to Hector about the red - it can be an alarmist colour - but when I noodled through the options with him, I could see why they settled on it.
Green and blue are in-product QBO colours, and yellow-orange-purple are a no - so a not-too-alarmist brick red makes sense.
The “add transaction” button in the reconciliation screen is red, the 4-digit account numbers are red, “reconciled” is red, and the report preset button is red… red is a happy colour in QBO now!
But there is a setting that lets you change the RT buttons/text to monochrome :-}
Some are not obvious RightTool magic.
Auto opening & closing of new tabs and data refreshes are RT features.
If you didn’t know, you would think this was an Intuit fix. As a few of my friends and I did.
Esther Friedberg Karp and I were having an excited in-real-life conversation about this - I knew before she did that this was a RightTool thing, not a QBO thing - and when I told her, we were squealing over RT.
- Together, we texted Hector a super animated, joyful, silly video exclaiming our excitement 
I always look for user feedback on apps so I have engaged a few others on RightTool use. One of them, my APIA friend Tiffany Stewart, did a walk-through of what she loves about RightTool, and we were completely gigging as we were doing this.
Esther, Tiffany and I need more of a life outside of cloud accounting, or RightTool is just that much of a QBO un-ugh-er!
I am hyped to share Part Two of my RightTool Journey with you soon.
It’s going to be a great ride.
Hector and Mark are great listeners and terrific implementers.
They have been developing at an amazing pace! They have a community forum, and I swear features and improvements are rolling out as fast as accounting pros are asking for them!
There are a ton of features I can’t wait to test drive and apply - to share in my next story to you.
I want every accounting professional to love cloud accounting as much as I do. And I think RightTool may be an app to engage that love!
Join Your Peers Here
- There’s lots of great events coming up!
Simply yours, Kellie :-}
::Shameless Call To Action::
I sell bookkeeping templates, standard operating process handbooks and client guides.
15% off discount code: BLOG
Of note - I am using the paid Pro version. The Free version is pretty powerful, but that’s of no matter to me. I love it, and I believe mightily in paying for apps I love; I want them to grow and prosper alongside me.
Download the RT extension - Signup for a RT PRO account - 20% off for 12 months/Coupon code: CALMWATERS20X12
*RightTool FREE edition also has a setting where you can turn off transfers, so users are forced to categorize in the bank feed - but one could practically write an entire blog about QBO transfer issues.
Here is a video of what RightTool is and what you can do using RightTool FREE version!
 
                         
            